Guest Experience Lead (gel)
McDonald's
Los Angeles (West Pico), Los Angeles (West Pico), US
About the Role
McDonald's - 10611 West Pico Boulevard - Responsibilities: Greeting guests and communicating with them while ordering; Offering help with using the ordering kiosks; Checking with them once they have their food to make sure theyre satisfied, or to see if they need anything else; Handling any concerns; Communicating with the restaurant team to provide feedback and recommendations
Responsibilities
- Greet guests and assist with ordering
- Check back to ensure satisfaction and offer additional help
- Serve as point of contact for guest concerns
Qualifications
- Experience in guest service or customer service
- Communication skills
- Team coordination or feedback sharing
Required Skills
customer service
communication
problem solving
team collaboration
service orientation
Keywords
guest experience
restaurant service
customer satisfaction
kiosk support
food service
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