Guest Experience Lead (gel)
McDonald's
Cedar Hills, Utah, US
About the Role
McDonald's - - Responsibilities: Greet guests and communicate with them while ordering; Offering help with using the ordering kiosks; Offering assistance to those in need of some extra hands; Checking with them once they have their food to make sure they're satisfied, or to see if they need anything else; Handling any concerns and communicating with the restaurant team to provide feedback and recommendations
Responsibilities
- Greet guests and assist with ordering
- Assist guests at kiosks and at the counter
- Address guest concerns and communicate feedback to team
Qualifications
- 2+ years experience in customer service
- Excellent communication skills
- Ability to work in fast-paced environment
Required Skills
customer service
communication
problem-solving
teamwork
multitasking
Keywords
guest experience
customer service
food service
fast-paced
hospitality
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