Guest Experience Expert
Marriott Hotels
Newport Beach, California, US
About the Role
Marriott Hotels - 900 Newport Center Drive - Responsibilities: Guide guests through their entire stay; Process operational needs and guest requests; Complete reports and share local highlights; Maintain safety and confidentiality; Uphold quality standards and professional appearance
Responsibilities
- Guide guests through their stay
- Complete reports and share local highlights
- Maintain safety and confidentiality
Qualifications
- Experience in hospitality/customer service
Required Skills
Guest service
Communication
Problem solving
Interpersonal skills
Attention to detail
Keywords
guest experience
hotel
front desk
hospitality
customer service
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