Guest Experience Expert
Marriott Hotels
Charlotte, North Carolina, US
About the Role
Marriott Hotels - - Responsibilities: Deliver a wide range of services that guide guests through their entire stay; Process operational needs for guests; Address guest requests as they arise; Complete reports related to guest services; Share highlights of the local area with guests
Responsibilities
- Guide guest experience during stay
- Handle guest requests
- Complete guest service reports
Qualifications
- Experience in hospitality
- Excellent communication
- Customer service skills
Required Skills
Guest services
Communication
problem solving
local area knowledge
reporting
Keywords
hospitality
guest experience
customer service
hotel
Interested in this role?
Apply now and take the next step in your career.