Guest Care Associate
SpartanNash
Ashland, Nebraska, US
About the Role
SpartanNash - - Responsibilities: Provide courteous guest service in person or by telephone; answer incoming calls to the retail store and direct calls to the appropriate department and assist with guest questions in store.; Operate cash register to itemize customer purchases and assist guests with self-checkouts; handles a variety of products which may include dry groceries, frozen foods, dairy products, produce, poultry, fish, beef and pork products.; Process financial transactions including, but not limited to; cash, checks, credit cards, food stamps, WIC, loyalty cards, gift certificates, rain checks, voids, and coupons; and bag customer purchases.; Maintain a clean and well-stocked department; ensure the department complies with Company safety and sanitation procedures and standards.; Notify the department lead or manager of any issues with pricing, cash registers, etc.
Responsibilities
- Provide courteous guest service in person or by telephone
- Operate cash register and assist with self-checkouts
- Maintain clean and stocked department
Qualifications
- Cash handling
- Customer service
- Point of sale (cash register)
Required Skills
guest service
cash handling
POS
retail operations
food/produce knowledge
Keywords
retail
guest service
cashier
customer support
store associate
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