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Guest Attendant

HotelMC Fayetteville, North Carolina, US

About the Role

HotelMC - 2440 Two Bale Lane - Responsibilities: Front Office Operations: Daily property operations including reservations, renewals, check-outs, and check-ins; Guest Services: Ensuring guest needs are met. Conduct tours for potential guests and close sales; Laundry Duties: Complete all laundry responsibilities including washing, drying, folding, and organizing linens and towels; Cleaning & Maintenance: Vacuuming, dusting, and sanitizing public areas; ensure supplies are stocked; Sales & Marketing: Assist with in-house guest sales and marketing initiatives to increase occupancy

Responsibilities

  • Assist guests with check-in/check-out and front desk tasks
  • Coordinate guest services and tours
  • Support sales and occupancy initiatives

Qualifications

  • Experience in hospitality or hotel front desk preferred
  • Strong communication and customer service skills
  • Ability to multitask and work in a fast-paced environment

Required Skills

customer service front desk operations sales support housekeeping coordination hospitality hygiene

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