Guest Attendant
HotelMC
Fayetteville, North Carolina, US
About the Role
HotelMC - 2440 Two Bale Lane - Responsibilities: Front Office Operations: Daily property operations including reservations, renewals, check-outs, and check-ins; Guest Services: Ensuring guest needs are met. Conduct tours for potential guests and close sales; Laundry Duties: Complete all laundry responsibilities including washing, drying, folding, and organizing linens and towels; Cleaning & Maintenance: Vacuuming, dusting, and sanitizing public areas; ensure supplies are stocked; Sales & Marketing: Assist with in-house guest sales and marketing initiatives to increase occupancy
Responsibilities
- Assist guests with check-in/check-out and front desk tasks
- Coordinate guest services and tours
- Support sales and occupancy initiatives
Qualifications
- Experience in hospitality or hotel front desk preferred
- Strong communication and customer service skills
- Ability to multitask and work in a fast-paced environment
Required Skills
customer service
front desk operations
sales support
housekeeping coordination
hospitality hygiene
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