General Manager
Wendy's
Westlake Corner, Virginia, US
About the Role
Wendy's - 12890 Booker T Washington Highway - Responsibilities: Creates an in-store service environment that exceeds guest expectations regarding friendly, quick, and accurate service.; Builds team understanding and commitment to guest service standards.; Communicates and follows up with guests to obtain feedback and identify service and food quality improvement opportunities.; Directs and conducts regular training with team members.; Provides regular feedback to team members and identifies areas for improvement.
Responsibilities
- Creates an in-store service environment that exceeds guest expectations regarding friendly, quick, and accurate service.
- Directs and conducts regular training with team members.
- Provides regular feedback to team members and identifies areas for improvement.
Qualifications
- Evidence of leadership and people management skills
- Experience in customer service and training
- Ability to communicate effectively with guests and team
Required Skills
team leadership
training
customer service
communication
town hall feedback
Interested in this role?
Apply now and take the next step in your career.