General Manager
Dunkin' Donuts
Berwick, Pennsylvania, US
About the Role
Dunkin' Donuts - 219 West Front Street - Responsibilities: Invest in and develop your Team to help them execute flawless service and create memorable experiences; Create an everyday oasis for customers to meet friends and enjoy daily life in our shops; Lead and develop the team to help them deliver excellent customer service; Support advancement and development within the Dunkin' Donuts store; Maintain authentic, fun and fast customer service
Responsibilities
- Lead and develop the team to help them deliver excellent customer service
- Support advancement and development within the Dunkin' Donuts store
- Maintain authentic, fun and fast customer service
Qualifications
- Experience in leadership/people development
- Ability to manage fast-paced customer service environment
- Strong communication and coaching skills
Required Skills
team leadership
customer service
staff development
operations management
training
Keywords
general manager
retail leadership
team development
customer service
Interested in this role?
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