Full Time - Sales Specialist - Proservices - Day
Lowe's
Crowley, Louisiana, US
About the Role
Lowe's - 142 Julia John Drive - Responsibilities: Understand the Pro business to understand customer needs and assist in locating, demonstrating, selecting, quoting, and ordering merchandise.; Work with Lowe's Pro Supply to order products through the Fulfillment and Delivery network to service the customer.; Prospect and utilize CRM (Customer Relationship Management) to build customer relationships and streamline processes, to improve customer service, increase sales, and increase visibility to the service that Lowe's Pro Supply can provide.; Offer and assist to sign up for MVPs Pro rewards and partnership program and promote Pro Credit solutions and the Pro wallet.; Communicate information to customers regarding all stock, special order merchandise, feature benefits, application, and warranty information related to Lowe's programs.
Responsibilities
- Understand customer needs and assist in locating, demonstrating, selecting, quoting, and ordering merchandise.
- Prospect and utilize CRM to build relationships and increase sales.
- Promote Pro rewards/credit solutions and communicate stock/warranties to customers.
Qualifications
- Experience with CRM
- Sales experience in Pro/retail environment
- Knowledge of Lowe's Pro Supply or home improvement products
Required Skills
CRM
sales
customer service
merchandise knowledge
pro program knowledge
Interested in this role?
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