Full Time - Sales Specialist Flooring
Lowe's
Milford, Ohio, US
About the Role
Lowe's - 5694 Romar Drive - Responsibilities: Provide SMART customer service by seeking out customers to understand their needs, answer questions, and communicate the advantages of Lowe's products and services; Serve as a point of contact for customers and vendors within your department, providing project estimates, scheduling installer visits, processing and tracking customer orders/installations, and following up to ensure project completion; If in the Pro Department, focus on external accounts and outside sales and services; Monitor inventory levels to support sales, working with vendors and other stores to find merchandise and order replacement stock; Train associates in the department by conducting on-the-job training on the Sales floor and coaching around development needs
Responsibilities
- Provide customer service and act as point of contact for customers and vendors
- Schedule installer visits and track orders
- Train associates in the department
Qualifications
- High school diploma or equivalent
- Strong communication skills
- Retail sales experience
Required Skills
customer service
sales
inventory management
vendor coordination
training
Keywords
sales
retail
flooring
customer service
vendor relations
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