Full-time Customer Service Supervisor
Kohl's
Tustin, California, US
About the Role
Kohl's - 18182 Irvine Boulevard - Responsibilities: Lead, coach and assist associates to deliver speed of service and create a compelling customer experience; Meet or exceed individual goals and support the service team in meeting storewide goals; Coach, teach and train associates to accurately and efficiently execute point of sale and customer service standards; Support inventory accuracy and merchandising standards; Oversee daily cash-related processes (e.g., register and cash balancing, change orders, authorizing voided transactions, supplies, over/short research)
Responsibilities
- Lead, coach and assist associates to deliver speed of service and create a compelling customer experience
- Oversee daily cash-related processes (e.g., register and cash balancing, change orders, authorizing voided transactions, supplies, over/short research)
- Support inventory accuracy and merchandising standards
Qualifications
- customer service leadership
- pos and cash handling
- team coaching
Required Skills
customer service
coaching
training
cash handling
inventory control
Keywords
supervisor
customer service
leadership
retail
cash handling
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