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Full-time Customer Service Supervisor

Kohl's Tustin, California, US

About the Role

Kohl's - 18182 Irvine Boulevard - Responsibilities: Lead, coach and assist associates to deliver speed of service and create a compelling customer experience; Meet or exceed individual goals and support the service team in meeting storewide goals; Coach, teach and train associates to accurately and efficiently execute point of sale and customer service standards; Support inventory accuracy and merchandising standards; Oversee daily cash-related processes (e.g., register and cash balancing, change orders, authorizing voided transactions, supplies, over/short research)

Responsibilities

  • Lead, coach and assist associates to deliver speed of service and create a compelling customer experience
  • Oversee daily cash-related processes (e.g., register and cash balancing, change orders, authorizing voided transactions, supplies, over/short research)
  • Support inventory accuracy and merchandising standards

Qualifications

  • customer service leadership
  • pos and cash handling
  • team coaching

Required Skills

customer service coaching training cash handling inventory control

Keywords

supervisor customer service leadership retail cash handling

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