Full-time Customer Service Supervisor
Kohl's
Ashland, Kentucky, US
About the Role
Kohl's - 495 River Hill Drive - Responsibilities: Lead, coach and assist associates to deliver speed of service, execute complicated transactions and create a compelling customer experience at POC and Customer Service; Meet or exceed individual goals (e.g., credit, loyalty) and support the service team in meeting storewide goals; Coach, teach and train associates to accurately and efficiently execute point of sale and customer service standards based on company guidelines; Support inventory accuracy by timely and accurate completion of all required merchandise disposition practices; Oversee daily cash-related processes (e.g., register and cash balancing, change orders, authorizing voided transactions, supplies, over/short research)
Responsibilities
- Lead, coach and assist associates to deliver speed of service
- Oversee daily cash-related processes (e.g., register and cash balancing, change orders, authorizing voided transactions, supplies, over/short research)
- Support inventory accuracy by timely and accurate completion of all required merchandise disposition practices
Qualifications
- customer service supervision
- coaching
- cash handling
Required Skills
customer service
coaching
POS
cash handling
inventory control
Keywords
leadership
supervisory
customer service
POS
cash handling
Interested in this role?
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Job Overview
Date Posted
3 days ago
Location
Ashland, Kentucky, US
Job Type
Full-time
Work Mode
Onsite
Experience
5-7 years
Category
Operations and service, Customer service leadership, Retail store management
About the Company
K
Kohl's
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