Full Time Assistant Customer Service Manager Dlt
Harris Teeter
Cornelius, North Carolina, US
About the Role
Harris Teeter - - Responsibilities: Supervise up to 120 associates in the Customer Service Department and accounting office; Perform floor monitor duties, interviewing and training associates; planning, assigning, and directing work; Assist in appraising performance; rewarding and disciplining associates; addressing complaints and resolving problems; Ensure compliance with Customer Service Store Visit Audit and Loss Prevention Front End Audit; Provide coaching/feedback to associates not in compliance with expectations
Responsibilities
- Supervise up to 120 associates in the Customer Service Department and accounting office
- Perform floor monitor duties, interviewing and training associates
- Planning, assigning, and directing work
Qualifications
- Experience supervising large teams; coaching/feedback skills; compliance knowledge
Required Skills
Customer service management
team leadership
training and coaching
performance management
loss prevention
Keywords
customer service
supervision
training
coaching
loss prevention
Interested in this role?
Apply now and take the next step in your career.