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Front Office Patient Financial Services Representative

Banner Health Phoenix, Arizona, US

About the Role

Banner Health - 4200 East Camelback Road - Responsibilities: Register patients and perform check-in processes.; Verify insurance eligibility and assist with pre-certification, referrals, and authorizations.; Calculate and collect patient liability and explain financial policies.; Enter payments/charges and reconcile daily transactions; balance cash drawer and prepare deposits.; Schedule office visits and procedures; maximize reimbursement according to payor provisions.

Responsibilities

  • Register patients and perform check-in processes
  • Verify insurance eligibility and assist with pre-certification, referrals, and authorizations
  • Calculate and collect patient liability and explain financial policies

Qualifications

  • High school diploma or equivalent
  • Experience in healthcare front desk or patient financial services preferred
  • Strong communication skills

Required Skills

customer service billing insurance verification cash handling reconciliation

Keywords

front desk patient access financial clearance healthcare finance verification

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