Front Office Patient Financial Services Representative
Banner Health
Phoenix, Arizona, US
About the Role
Banner Health - 4200 East Camelback Road - Responsibilities: Register patients and perform check-in processes.; Verify insurance eligibility and assist with pre-certification, referrals, and authorizations.; Calculate and collect patient liability and explain financial policies.; Enter payments/charges and reconcile daily transactions; balance cash drawer and prepare deposits.; Schedule office visits and procedures; maximize reimbursement according to payor provisions.
Responsibilities
- Register patients and perform check-in processes
- Verify insurance eligibility and assist with pre-certification, referrals, and authorizations
- Calculate and collect patient liability and explain financial policies
Qualifications
- High school diploma or equivalent
- Experience in healthcare front desk or patient financial services preferred
- Strong communication skills
Required Skills
customer service
billing
insurance verification
cash handling
reconciliation
Keywords
front desk
patient access
financial clearance
healthcare finance
verification
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