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Front Office Assistant

OSF HealthCare Oak Lawn, Illinois, US

About the Role

OSF HealthCare - - Responsibilities: Provide exceptional customer service to patients and families; Perform reception/clerical duties in the front office; Schedule and register patients according to department guidelines; Communicate with insurance companies to determine benefits and obtain prior-authorizations; Handle incoming and outgoing patient calls and co-pay collection, appointment and procedure scheduling

Responsibilities

  • Provide front office clerical duties
  • Schedule and register patients
  • Coordinate with insurance for benefits and prior-authorization

Qualifications

  • High school diploma or equivalent
  • Excellent communication and interpersonal skills
  • Experience in medical reception (preferred)

Required Skills

customer service front desk scheduling insurance coordination data entry

Keywords

front office reception healthcare patient scheduling insurance

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