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Front Office Assistant - Family Practice - Riverview

Orlando Health Wesley Chapel, Florida, US

About the Role

Orlando Health - - Responsibilities: Schedules patient appointments according to practice specific scheduling protocols and patient preference; Obtains accurate and complete patient demographic and insurance information; Processes all requests for medical records according to Orlando Health and department specific policies and procedures; Demonstrates a Commitment to Excellence standards and actively engages to improve overall patient satisfaction experience; Assists billing service as requested

Qualifications

  • high school diploma or equivalent
  • customer service experience in a front office
  • ability to handle patient information and HIPAA compliance

Required Skills

appointment scheduling medical records processing customer service demographic and insurance data collection material handling of requests

Keywords

front office family practice reception medical scheduling healthcare administration

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