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Front End Service Team Supervisor

Sam's Club Albert Lea, Minnesota, US

About the Role

Sam's Club | Medical, Dental, Vision, Rx + 401(k) with match + PTO + 100% Reimbursement of Tuition & Books | 1550 Blake Avenue | Responsibilities: Provide frontline customer service and assistance at the self-checkout and front-end area; Process returns and refunds; Conduct financial transactions accurately; Assist with ensuring front-end compliance and store policies; Support customers and team to maintain smooth front-end Immediately >>

Responsibilities

  • Manage frontline customer service and front-end operations
  • Oversee self-checkout area and returns processing
  • Supervise team performance and enforce store policies

Qualifications

  • 3+ years supervisory experience in retail
  • Strong customer service and conflict resolution
  • Ability to manage cash handling and financial transactions

Required Skills

team leadership front-end operations cash handling customer service policy enforcement

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