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Front Desk Specialist

Erickson Senior Living Springfield, Virginia, US

About the Role

Erickson Senior Living - 7440 Spring Village Drive - Responsibilities: Greet and direct residents, visitors, and staff; Handle questions and concerns efficiently; Receive emergency calls from residents and staff and dispatch appropriate personnel; page on-call physicians as needed in an accurate and calm manner; Monitor all emergency pull cords for Independent Living residents; Track status of resident involved in a situation, e.g. transported to a hospital

Responsibilities

  • Greet residents/visitors and direct them
  • Handle questions and concerns efficiently
  • Receive emergency calls and dispatch personnel

Qualifications

  • Experience in front desk or hospitality
  • Ability to handle emergencies calmly
  • Good communication skills

Required Skills

customer service communication emergency coordination

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