Front Desk Specialist
Erickson Senior Living
Springfield, Virginia, US
About the Role
Erickson Senior Living - 7440 Spring Village Drive - Responsibilities: Greet and direct residents, visitors, and staff; Handle questions and concerns efficiently; Receive emergency calls from residents and staff and dispatch appropriate personnel; page on-call physicians as needed in an accurate and calm manner; Monitor all emergency pull cords for Independent Living residents; Track status of resident involved in a situation, e.g. transported to a hospital
Responsibilities
- Greet residents/visitors and direct them
- Handle questions and concerns efficiently
- Receive emergency calls and dispatch personnel
Qualifications
- Experience in front desk or hospitality
- Ability to handle emergencies calmly
- Good communication skills
Required Skills
customer service
communication
emergency coordination
Interested in this role?
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