Front Desk Clerk, Wheeling Island Casino
Delaware North
Wheeling, West Virginia, US
About the Role
Delaware North - - Responsibilities: Greet and register guests via a centralized registration system and coordinate with housekeeping as needed; Manage cash and credit card transactions while keeping accurate paperwork; Resolve small guest issues immediately, delivering items to guests as needed; Monitor and balance the daily figures, post room and tax charges on guest accounts; Coordinate with housekeeping to ensure room readiness and guest satisfaction
Responsibilities
- Greet and register guests
- Manage cash and credit card transactions
- Resolve guest issues
Required Skills
customer service
cash handling
record keeping
problem solving
communication
Keywords
front desk
guest services
hotel operations
check-in
revenue management
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