Front Desk Agent
Pyramid Global Hospitality
Tampa, Florida, US
About the Role
Pyramid Global Hospitality - - Responsibilities: Greet and welcome guests upon arrival, creating a positive first impression.; Handle check-ins and check-outs efficiently, ensuring guest satisfaction.; Manage reservations, answer guest inquiries, and address complaints promptly.; Maintain a clean and organized front desk area.; Provide accurate information about the hotel, rooms, rates, and amenities.
Responsibilities
- Greet guests and manage check-ins/outs
- Handle reservations and inquiries
- Provide information about hotel services
Required Skills
customer service
communication
organizational skills
problem solving
hospitality
Keywords
front desk
hospitality
guest services
reception
concierge
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