Front Desk Agent
MCR Hotels
San Antonio, Texas, US
About the Role
MCR Hotels - 5014 Prue Road - Responsibilities: Greet guests upon arrival and throughout their stay with a smile; Check-in/Out Efficiency: All guests checked-in/out in a timely manner; Up-to-date understanding of room rates and promotions; Incoming Mail: Receive and note all incoming mail as required per the daily shift checklist; Ensure guest room satisfaction after check-in to ensure comfort
Responsibilities
- Greet guests and assist during stay
- Process check-ins and check-outs efficiently
- Ensure guest room satisfaction after check-in
Qualifications
- Experience in front desk operations
- customer service skills
- ability to manage guest interactions
Required Skills
Customer service
communication
multitasking
problem solving
attention to detail
Keywords
front desk
guest services
hospitality
customer experience
reception
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