Front Desk Agent
Highgate Hotels
Cleveland, Ohio, US
About the Role
Highgate Hotels - 4222 W. 150 Street - Responsibilities: Handle check-ins and checkouts in a friendly, efficient and courteous manner; Answer inquires from guests regarding restaurants, transportation, entertainment, etc.; Follow all cash handling and credit policies.; Be familiar with all in-house groups and rate-quoting scenarios.; Maintain a clean work area and assist guests with safe deposit boxes.
Required Skills
customer service
front desk
cash handling
guest relations
check-in/check-out
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