Front Desk Agent- Full Time Hours
Davidson Hospitality Group
Key West, Florida, US
About the Role
Davidson Hospitality Group - - Responsibilities: Provide exceptional customer service, creating a positive first impression for guests; Efficiently handle guest check-ins and check-outs, ensuring accuracy and efficiency; Respond promptly to guest inquiries and resolve any issues or complaints with professionalism and empathy; Assist guests with recommendations and information about local attractions, dining options, and hotel amenities; Collaborate with other departments to ensure seamless guest experiences
Responsibilities
- Provide frontline guest service
- Handle check-ins/outs
- Resolve guest inquiries
Required Skills
customer service
communication
problem-solving
hospitality
Keywords
front desk
hospitality
guest services
customer service
reception
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