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Front Desk Agent

Crescent Hotels & Resorts New Orleans, Louisiana, US

About the Role

Crescent Hotels & Resorts - 317 Baronne Street - Responsibilities: Greet guests and register them at check-in; Assist guests with check-out and handle payments; Provide information about local area and hotel services; Upsell hotel services to maximize occupancy; Respond to guest inquiries and resolve issues promptly

Responsibilities

  • Greet guests and register them at check-in
  • Assist guests with check-out and handle payments
  • Upsell hotel services to maximize occupancy

Required Skills

customer service check-in payments upselling

Keywords

front desk guest services hotel operations reception hospitality

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