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First Asst Manager- Store 131

United Dairy Farmers Cincinnati, Ohio, US

About the Role

United Dairy Farmers - 12191 Mosteller Rd - Responsibilities: Managing other Associates: including assigning/monitoring performance of duties, coaching The Hi Five Guest Experience, and training of Shift Leaders and Guest Services Associates; Store Administration: including ordering, review of weekly delivery reports, transfer of products, completion of paperwork as directed by Store Manager or District Supervisor; Overall Guest Services: Provide the signature UDF Hi Five Guest Experience; greet Guests with a warm, authentic hello, ensure store is prepared and ready for Guests at all times, anticipate needs of Guests and provide assistance to ensure each Guest leaves satisfied with the intention to return to our store; DipSide Guest Services: Preparation of shakes/malts, cups/cones of ice cream/yogurt, sundaes, sodas and "hand-packed" containers; Efficient Operation of Point of Sale System and Gas Console: Properly authorizing and control gas sales, accurately register all transactions, handling coins/currency/checks/credit card transactions/coupons/food stamps and making change

Responsibilities

  • Responsible for supervising associates and training shift leaders, ensuring guest experience, overseeing store operations including POS and cash handling.

Qualifications

  • 2+ years supervisory experience in retail or food service preferred
  • high school diploma or equivalent
  • good communication and leadership skills

Required Skills

people leadership customer service POS/cash handling training store operations

Keywords

First Assistant Manager store management retail supervisory guest experience UDF

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