Farragut Square - Shift Leader
Sweetgreen
Washington, Dc, US
About the Role
Sweetgreen - 888 17th Street Northwest - Responsibilities: Step into any station at any point in the shift as needed, especially during peak hours, callouts, or understaffed shifts.; Customer Service: First-level handling of customer concerns.; Multitasking & Coordination: Oversee multiple tasks and systems simultaneously, including line operations, tech tools, and guest interactions.; Communication: Use clear verbal communication to delegate tasks, problem-solve in real time, and align team and customer needs.; Attention to Detail: Monitor food quality, order accuracy, safety protocols, and digital reporting.
Responsibilities
- Step into any station at any point in the shift as needed
- Oversee multiple tasks and systems simultaneously
- Use clear verbal communication to delegate tasks, problem-solve in real time, and align team and customer needs
Qualifications
- Customer service
- Leadership
- Communication
Required Skills
Customer service
Leadership
multitasking
food safety
communication
Keywords
shift leader
restaurant
operations
team lead
customer service
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