Experience Manager
Ulta Beauty
Austin, Texas, US
About the Role
Ulta Beauty - - Responsibilities: Promote a culture of accountability to meet or exceed the store's goals related to services, boutiques, retail sales, guest loyalty, payroll, omni-channel, and retail shrink.; Drive company profitability through operational excellence, top-line sales growth and expense control.; Address underperforming metrics related to the store's services, boutiques, retail sales, services sales, loyalty, store visit and audit results by developing strategies to improve and grow these areas.; Build a highly engaged team that embodies the Ulta Beauty brand through effective collaboration, open and honest two-way communication, prioritization of work and coaching to drive guest loyalty.; Model a culture of teamwork and guest service excellence by working alongside the leadership team and executing the Guest Engagement Leader program to drive business results.
Responsibilities
- Promote a culture of accountability to meet store goals
- Address underperforming metrics and develop improvement strategies
- Build and coach a high-performing team to drive guest loyalty
Qualifications
- Experience in retail management
- Strong leadership and coaching skills
- Ability to drive sales and guest engagement
Required Skills
customer service
leadership
coaching
sales optimization
operational excellence
Keywords
store management
retail leadership
guest engagement
team development
operational excellence
Interested in this role?
Apply now and take the next step in your career.
