Event Safety/security Officer
About the Role
Event Safety/Security Officer provides a multitude of services that provides a safe and secure environment for the university community for events happening throughout campus. This position also plays a key role in establishing and strengthening relationships with on campus and off campus stakeholders through providing exemplary customer service.
Implement event related safety and security tasks at events on campus by:
Operating metal detectors and executing the metal detection screening process
Conducting alcohol enforcement tasks at events, including verifying age requirements and wrist banding patrons and enforcement of university alcohol policies
Enforcing access control enforcement at events by checking credentials, tickets, etc.
Enforcing university clear bag requirements and checking bags as necessary
Conducting general security patrol at events and reporting any emergencies to the necessary city or state officials
Provide exemplary customer service by:
Effectively communicating venue and university policies to guests during screening and alcohol enforcement duties
Providing appropriate assistance to guests with disabilities
Politely and respectfully directing guests to ensure screening lines moves efficiently
Answering guest questions and providing directions within the venue
Accepting additional responsibilities and assignments as directed
Making recommendations and assisting in the optimum use of university resources
Serving as a scheduler for facilities when necessary
Required Qualifications:
Working in a team environment to accomplish shared goals
Following documented policies and procedures
High School Diploma or equivalent
Due to the duties of this position, successful candidates must be at least 18 years of age
Preferred Qualifications:
Knowledge of safety and security operations best practices
1 year experience as a safety/security officer
Experience that shows ability to communicate effectively in oral and in written communication
Using common office computer applications including word-processing, spreadsheet, email and browser applications
Ability to move about and between venues for extended periods of time up to a full day of work. Work inside and outside as required.
Responsibilities
- Operates safety/security tasks at campus events
- Enforces access control and security measures
- Provides customer service and guidance to guests
Qualifications
- High School Diploma or equivalent
- 1 year security experience preferred
- Effective communication skills
Required Skills
Keywords
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