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Environmental Services / Custodial Operations Manager 2 - 2nd Shift

A J Consulting Group East Grand Forks, Minnesota, US

About the Role

Job Title: Environmental Services / Custodial Operations Manager 2 - 2nd Shift Location: Grand Forks, ND ( Onsite ) Duration: Full-Time Tax Term: W2 JD: Experienced Required: 2 Years(Mid-Senior Level) Role Overview: Let your passion for people be the driver of your success at Sodexo. Through your leadership, your team will make a real impact every day. Sodexo is seeking an Environmental Services / Custodial Manager 2 for Altru Health located in Grand Forks, ND. This position will report on a 2nd shift, 10:00am - 6:00pm schedule. Our Sodexo Health Care Environmental Services/Housekeeping teams work to direct housekeeping operations at health care client locations, partnering with them to deliver innovative solutions. These teams also have responsibility for driving client satisfaction by providing stellar customer service via effective communication with all levels of hospital staff, as well as follow-through with action items that impact both client and patient satisfaction. At Sodexo Health Care, patients are the heart of everything we do. Our ability to create a clean, healthy, and comfortable environment for hospitals is key to the full patient experience. What You''ll Do: Be responsible for driving client and patient satisfaction scores Provide a clean and safe environment for patients, visitors and staff and works closely with the Infectious Control department Lead teams and departmental projects and initiatives Effectively manage the Unit Operating System Support a diverse and inclusive workforce What You Bring: Have experience leading, training and managing a team and is a leader who develops and motivates a team to exceed the expectations of clients and customers in service delivery Have customer service and/or guest satisfaction in a healthcare or hospitality Possess strong leadership skills and has the ability to work independently to drive program Monitor compliance and reach project target dates of completion Have experience effectively managing projects within agreed upon timelines Are results and safety driven Are proficient with computers and other technology 2nd shift - 10:00am 6:00pm schedule Must Have: Minimum 2 years of management experience Minimum 2 years of functional experience in Housekeeping, Environmental, or Custodial Services Associate''s Degree or equivalent experience Experience leading, training, and managing a team in a service delivery environmentbfb3568a-762b-b-a9682aa104ca

Responsibilities

  • Lead housekeeping operations at health care client locations
  • Drive client and patient satisfaction scores
  • Manage and train a custodial team on second shift

Qualifications

  • 2+ years management experience
  • Experience in healthcare housekeeping or custodial services
  • Associate degree or equivalent experience

Required Skills

team leadership project management customer service healthcare environment computer proficiency

Keywords

Environmental Services Custodial Healthcare Facilities Facilities Management Operations

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