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Ect Dispatcher

MVT Holdings Hutchins, Texas, US

About the Role

pstrongMesilla Valley Transportation is hiring for Dispatchers on our Extended Coverage teams in Hutchins, TX!!!/strong/p ul listrongDynamic, Fast-Paced Environment/strong: Thrive in a role where every day brings new challenges and opportunities./li listrongCritical Decision-Making/strong: Be the key player in ensuring efficient, on-time deliveries with quick, strategic decisions./li listrongHigh-Impact Role/strong: Directly influence company success through optimal routing and resource management./li listrongTeam Collaboration/strong: Work closely with drivers, managers, and customers to ensure seamless communication and operations./li listrongGrowth Opportunities/strong: Join a company that values your skills and offers exceptional performers a path to advancement./li /ul pstrong*** We are looking for individuals who are available to work a flexible workweek which would include night and weekend coverage. ***/strong/p pemstrongShifts Available:/strong/em/p ul liemstrongNight Schedule: /strong6:00 p.m. - 6:00 a.m. Wed.-Sat./em/li /ul pstrongResponsibilities:/strong/p ul liProvide customer service support to drivers during extended coverage shifts, using available resources and critical thinking to solve escalated issues./li liAccurate data entry into company computer systems./li liEscalates and/or resolves problems per guidelines using available tools and resources./li liWorks with team members to solve problems./li liProvides clear work instructions to drivers./li /ul pstrongQualifications:/strong/p ul liHigh School Diploma or equivalent required./li liProficient communicator in both English and Spanish language (preferred)./li liBasic knowledge of motor carrier operations and geography./li liProficient with Microsoft Office Suite or related software./li liWhile performing the duties of this job, the employee is regularly required to stand, walk, sit, talk, or listen./li /ul pMesilla Valley Transportation began in 1982 as a small independent fleet in the Southwest. In the late 80s, MVT went through a controlled growth spurt and began to encompass the 48 connected states and Canada./p pToday, Mesilla Valley Transportation is one of the largest locally-owned Truck Load carriers in the U.S. We specialize in time-sensitive service between major manufacturing areas within the U.S., Canada, and Mexico borders./p pstrongWhere family, careers, and success come together!/strong/p Pay Range: 18.00-18.00 per_hour, General Benefits:

Responsibilities

  • Provide customer service support to drivers during extended coverage shifts, using available resources and critical thinking to solve escalated issues.
  • Escalates and/or resolves problems per guidelines using available tools and resources.
  • Provides clear work instructions to drivers.

Qualifications

  • High School Diploma or equivalent
  • Proficient communicator in English and Spanish (preferred)
  • Basic knowledge of motor carrier operations and geography

Required Skills

customer service data entry problem solving communication team collaboration

Keywords

dispatch logistics night shift bilingual truckload

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