E-billing Specialist - Lead

Job Title: e-Billing Specialist - Lead
Location: Cleveland, Ohio (Hybrid Schedule)
Salary Range: $80,000 to $95,000 depending on experience
Benefits: Comprehensive benefits package, paid time off (PTO), bonus eligibility

Why This Opportunity Stands Out (e-Billing Specialist - Lead):

• Join a respected law firm where your expertise in e-Billing will directly impact financial operations and client satisfaction
• Step into a leadership role with the opportunity to mentor and guide a growing e-Billing team
• Work in a collaborative, cross-functional environment partnering with Billing, Collections, and Client Value teams
• Gain exposure to complex billing systems and high-level problem solving across multiple platforms
• Play a key role in improving processes, enhancing efficiency, and driving billing performance

Key Responsibilities (e-Billing Specialist - Lead):

• Oversee day-to-day e-Billing operations and support team workflow to ensure deadlines are met
• Review and manage invoice submissions to ensure accuracy and alignment with client requirements
• Serve as a point of escalation for billing-related questions, discrepancies, and system issues
• Monitor billing activity and performance metrics to identify trends and areas for improvement
• Provide guidance, training, and mentorship to team members to support development and consistency
• Collaborate with internal departments to ensure billing processes run smoothly and efficiently

Preferred Qualifications (e-Billing Specialist - Lead):

• 5+ years of e-Billing experience within a law firm environment
• Strong knowledge of e-Billing platforms and legal billing guidelines (OCGs, LEDES formats)
• Experience mentoring, training, or leading team member