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Document Specialist Ii

JASINT Consulting and Technologies, Arlington, Virginia, US

About the Role

Document Specialist II

Location(s): Arlington, VA Hours: Regular Full-Time

Clearance Requirements:

A clearance is not required for this position. Must be able to pass a background check.

What You Will Be Doing:

  • Serve as point of contact for customer questions and concerns.
  • Prepare outgoing mail to external customers
  • Prepare shipment out to National Archives
  • Handle order entry, tracking and progress up to finished request
  • Operate document services equipment, create electronic files or archives.
  • Prepare documents for scanning and verify quality.
  • Index and store documents according to guidelines.
  • Troubleshoots and makes equipment adjustments when necessary.

Position Requirements

Minimum Requirements:

Experience

  • 1 year customer service

Education:

  • GED or High School Diploma

Why JASINT?

At JASINT we are proud to boast a \"together we can\" attitude. That is only possible with a strong talented team. Our goal is to answer the call to provide top mission and Warfighter support at all levels and that's why we are seeking you!

We understand and respect the dedication and sacrifice that is required to serve our nation's greatest efforts, and our commitment in turn is to support YOU!

JASINT cares about your work life balance and offers competitive benefits to help you at every stage of your personal and professional life: Retirement/401k, health, dental, vision, flexible spending accounts, (HSA/FSA), STD/LTD, professional development, tuition reimbursement, spot award recognition, PTO, Holidayseven 2 (two) additional floating holidays to use at your discretion.

JASINT offers both internal and external referral bonuses for all cleared exceptional talent we hire! Friends of yours, are friends of JASINT!

JASINT provides equal employment opportunities to all employees and applicants for employment without regard to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, or service in the military. Equal employment opportunity applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation, and training.

JASINT participates in E-Verify and will provide the federal government with I-9 information to confirm that all new hires are authorized to work in the U.S. To learn more about E-Verify please visit dhs.gov/e-verify

Responsibilities

  • Serve as primary contact for customer inquiries
  • Prepare and ship outgoing mail/documents
  • Index and store documents according to guidelines

Qualifications

  • 1 year of customer service experience

Required Skills

customer service document handling mail processing scanning archiving

Keywords

document specialist archives mail handling customer service scanning

Interested in this role?

Apply now and take the next step in your career.

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