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Department Manager- Opry Mills

H&M Nashville, Tennessee, US

About the Role

H&M - 433 Opry Mills Drive - Responsibilities: Lead omni-channel customer experience in-store with visual and commercial alignment to global guidelines; Recruit, onboard, and develop store team; conduct performance evaluations; Analyze sales and budget goals and create plans to optimize results; Ensure customer service standards and promote loyalty program and sustainability initiatives; Maintain in-store operations, merchandising, and administrative routines

Responsibilities

  • Lead omni-channel customer experience in-store
  • Recruit, onboard, and develop store team
  • Analyze sales and budget goals and create plans to optimize results

Qualifications

  • Bachelor's degree preferred
  • 3+ years in retail management
  • Excellent communication and leadership skills

Required Skills

customer experience sales analysis team leadership merchandising operations management

Keywords

retail store management Omni-channel customer service team development

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Job Overview

Date Posted 6 days ago
Location Nashville, Tennessee, US
Job Type Full-time
Work Mode Onsite
Category Retail store management, Retail operations department management, Customer experience omni channel leadership

About the Company

H&M