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Department Manager

McDonald's La Mesa, California, US

About the Role

McDonald's - 5500 Grossmont Center Drive - Responsibilities: Lead restaurant department operations and shift management to ensure fast, accurate, friendly customer experience; Ensure crew and managers are trained in service procedures and organize Front Counter, McCafé and Drive-Thru areas for optimal service; Maintain quality and safety of food, control food cost, and train kitchen staff in production procedures; Hire qualified crew, train them, and schedule to meet restaurant sales and profit goals; Motivate and recognize staff, ensuring timely performance and effective teamwork

Responsibilities

  • Lead department operations and shift management
  • Train crew and managers in service procedures
  • Hire, train, and schedule staff

Qualifications

  • Experience in restaurant management
  • Strong leadership and training skills
  • Customer service oriented

Required Skills

leadership operations management staff training customer service food safety

Keywords

restaurant management department manager McDonald's customer experience team leadership

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