Data Manager

Intercambio is a great place to work! Intercambio was founded in 2000 to bring English learners and community volunteers together in language classes and gatherings to build skills, confidence, and life-changing connections. We have connected over 20,000 students, teachers, and adult ESOL organizations through our programs, trainings, and curriculum. Intercambio participants build relationships that break down barriers of language, culture, race, and socioeconomic status — creating connections that build a more fair, just, and inclusive society. Our staff are experienced, diverse, passionate about our mission, and learn from our participants and each other.

Please read the following job description thoroughly to ensure you are the right fit for this role before applying.

The Data Manager is responsible for supporting the Intercambio team with data management and data analysis, ensuring positive outcomes through the seamless and secure flow of information within and outside the organization. This position will ensure the timely access and delivery of data, and identifying efficient methods to organize, store, and analyze data while maintaining strict security and confidentiality measures. The primary objective will be to implement effective data management practices and contribute to the overall success of our organization. Join our team and be a key driver in optimizing our data systems, unlocking valuable insights, and supporting data-driven decision-making processes.

This position is part-time (15-20 hours per week) and reports to the Director of Operations. This role will be hybrid and is expected to work from home and in our Boulder and Longmont offices each week.

We welcome your cover letter and resume at Only submissions with a cover letter will be considered.

RESPONSIBILITIES

•Maintain dashboards and recurring reports that track key performance indicators (KPIs).

•Support staff in the effective daily use of data systems and ensure adherence to data standards and practices.

•Help develop and maintain policies and procedures for consistent, high-quality data management.

•Improve processes for data collection to ensure accuracy, completeness, and reliability.

•Provide data extraction and reporting support across teams as needed.

•Monitor and troubleshoot data systems and recommend improvements, upgrades, or new tools when appropriate.

•Support staff in translating data into clear, actionable insights.

•Streamline internal workflows for data analysis and reporting.

•Update data entry forms, training materials, and user guides to support consistent system use.

•Document database workflows, customizations, and data entry processes across Intercambio systems.

•Provide monthly data cleanup and entry support in collaboration with program staff.

•Identify opportunities to better demonstrate program impact using existing data sources.

•Partner with leadership to identify priority reporting needs and improvement areas.

•Collaborate across teams to strengthen data collection and reporting practices.

•Prepare regular summary reports for leadership highlighting trends, patterns, and key insights.

•Keep leadership informed of data system issues and emerging needs.

QUALIFICATIONS

•Commitment to Intercambio’s mission and strategic vision.

•Relevant work experience or a degree demonstrating strong comfort working with data and numbers.

•Experience supporting data administration and management processes.

•Proficiency with Microsoft Office (especially Excel).

•Experience working with databases and structured data systems.

•Strong analytical thinking and problem-solving skills.

•Technical aptitude and ability to troubleshoot data system issues.

•Ability to communicate complex data concepts clearly to non-technical audiences.

•Experience organizing, analyzing, and interpreting large datasets.

•Strong time-management skills and ability to manage multiple priorities and deadlines.

•Ability to synthesize findings and present insights to staff and leadership.

•Strong collaboration skills and ability to work effectively across a diverse team.

•Proven experience working with data and knowledge of Salesforce or similar CRM systems preferred. xywuqvp

SALARY AND BENEFITS

Salary Range: $25-$30/hourly depending on experience. Intercambio also offers a competitive benefits package that includes:

•Paid time off & sick leave

•6 company holidays plus the week off between Christmas and New Year’s Day