Data Center Operator/ Server Technician

Job Title: Service Engineer (Data Center Operations) Location: Ellendale, North Dakota Duration: 09+ Months On Call: Yes Extension: Yes Contract to Hire: Possible Relocation Accepted if you are not local to Ellendale, ND Work hours: 8-5 / M-F – There could be off-hours shifts available / once the shift is determined it will be consistent MUST HAVE EXPERIENCE WORKING ON SERVERS (WIRING AND HARDWARE) HEAVY LIFTING REQUIRED Job Description: Engineers will provide troubleshooting, repair, parts ordering, preventative maintenance and Installation of Dell product located at Customer Site. o Triage issues with direction from Dell Support o Execute plan of action from Dell Domain Engineer/L3 o Document POA Results, logs and service reports (Parts numbers/PPID of old/new parts replaced) to Dell via case email o Reseating parts, swap or replace parts o Server Testing and validation (running diagnostics, capturing and uploading logs) o Upgrading Firmware as needed o Parts locker management, manage inbound and outbound parts o Spare parts management, separate from parts locker (during CW server deployments) Parts return to Dell You will be successful in this role if you have: High School Diploma or GED required May require technical certification or Associate Degree Generally, 3-6+ years’ experience in area of responsibility THE CLIENT WILL USE THE FOLLOWING CRITERIA TO EVALUATE CANDIDATES Comfortable with daily commute Willing to work shifts and be on-call Technical Ability Hands-on experience with server hardware (CPU, memory, power supply, GPU replacements, server builds) Experience with server swaps and deployments Experience replacing server components (CPUs, memory, power supplies, GPUs, full server replacements) Experience with water cooling servers (desirable, not required) Familiarity with Linux Has built PCs Follows provided Plan of Action (POA) from support Stays current with technology (reading, company announcements, continuous learning) Can handle the physical demands of the job Documentation Communication & Team Fit Work Ethic & Prioritization