Customer Success & Support Specialist
The Prestressed Group
Birmingham, Alabama, US
About the Role
The Prestressed Group in Birmingham, Alabama is looking for a Customer Service Associate. This role will require candidates to effectively solve customer issues and inquiries while maintaining high levels of satisfaction. The ideal applicant will have 2+ years of experience in customer service and strong communication skills. Benefits include medical plans, 401(k) matching, and lucrative commissions. The position emphasizes problem-solving, documentation skills, and knowledge of CRM systems. #J-18808-Ljbffr
Responsibilities
- Handle customer inquiries and issues
- Maintain high customer satisfaction
- Utilize CRM systems to document interactions
Qualifications
- 2+ years of customer service experience
- Strong communication skills
- Knowledge of CRM systems
Required Skills
customer service
communication
CRM proficiency
problem-solving
documentation
Keywords
customer success
support
CRM
birmingham
customer service
Interested in this role?
Apply now and take the next step in your career.
Job Overview
Date Posted
4 days ago
Location
Birmingham, Alabama, US
Job Type
Full-time
Work Mode
Onsite
Experience
2+ years
Category
Customer support service, Client relations, Technical crm support
About the Company
T
The Prestressed Group
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