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Customer Service Supervisor

Wawa Kearny, New Jersey, US

About the Role

Wawa - - Responsibilities: Deliver outstanding customer service and resolve inquiries promptly.; Support and collaborate with leadership team to achieve store goals in sales, expenses, associate retention, and training.; Lead, motivate, and train associates to drive sales and performance during shift.; Ensure consistent execution of customer service programs, policies, and store technology components.; Manage cash processes, inventory, vendor check-ins, and store safety.

Responsibilities

  • Lead, motivate, and train associates to drive sales and performance during shift.

Qualifications

  • Experience supervising or leading teams in a retail environment.
  • Strong communication and problem-solving skills.

Required Skills

customer service team leadership training retail operations cash handling

Keywords

customer service supervisor retail training leadership

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