Customer Service Supervisor - Full Time
Whole Foods Market
Spring Lake, New Jersey, US
About the Role
Whole Foods Market - - Responsibilities: Delivers outstanding customer experience; and holds all Team Members accountable for delivering outstanding customer service; Establishes clear expectations for balancing in-store customer service and completing online orders; Monitors in-store and online customer flow; assigns customer service-related and online order completion tasks balancing the needs of all customers; Develops, coaches, mentors, and motivates Team Members to sustain a high performing team and minimize turnover; Maintains cleanliness and safety standards in workspaces and ensures compliance with regulations
Responsibilities
- Delivers outstanding customer experience
- Monitors in-store and online customer flow
- Develops, coaches, mentors, and motivates Team Members
Qualifications
- Experience leading customer service teams
- Coaching and mentoring
- Knowledge of safety and cleanliness standards
Required Skills
customer service
team leadership
training
Keywords
customer service
supervisor
team leadership
retail
operations
Interested in this role?
Apply now and take the next step in your career.