Customer Service Supervisor - Full Time
Whole Foods Market
Massapequa Park, New York, US
About the Role
Whole Foods Market - - Responsibilities: Delivers outstanding customer experience; and holds all Team Members accountable for delivering outstanding customer service; Establishes clear expectations for balancing in-store customer service and completing online orders; Monitors in-store and online customer flow; assigns customer service-related and online order completion tasks balancing the needs of all customers; Maintains Team Member safety and security standards; Develops, coaches, mentors, and motivates Team Members in a manner that sustains a high performing Team and minimizes turnover
Responsibilities
- Delivers outstanding customer experience
- Monitors in-store and online customer flow
- Develops, coaches, mentors, and motivates Team Members
Qualifications
- Experience leading a team in a customer service environment
- Strong communication and coaching skills
- Ability to balance in-store and online order fulfillment
Required Skills
customer service
team leadership
coaching
mentoring
operations management
Keywords
customer service
supervisor
team leadership
retail
online orders
Interested in this role?
Apply now and take the next step in your career.
Job Overview
Date Posted
4 days ago
Location
Massapequa Park, New York, US
Job Type
Full-time
Work Mode
Onsite
Category
Consumer retail electronic commerce, Customer service leadership
About the Company
W
Whole Foods Market
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