Customer Service Specialist
Dick's Sporting Goods
Gainesville, Virginia, US
About the Role
Dick's Sporting Goods - - Responsibilities: Greet customers and proactively approach customers to understand their needs and support their shopping experience; Provide register coverage as needed and support cashiers through complex transactions; Assist manager with department scheduling, directing workflow, daily associate assignments, and monitoring department presentation standards; Uphold merchandising and presentation standards by following floor sets and inventory presentation; Promote and provide training to teammates on company programs
Responsibilities
- Greet customers and understand their needs
- Assist with department scheduling and directing workflow
- Uphold merchandising and presentation standards
Qualifications
- Customer service experience
- Ability to handle cash transactions
- Experience in retail environment
Required Skills
customer service
communication
problem solving
multitasking
cash handling
Keywords
retail
customer service
sales
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