Customer Service Representative [work from Home]
NexRep
Smyrna, Tennessee, US
About the Role
[Customer Service / Remote] - Residents of TN / Independent Contractor / Full or Part Time / Available at least 20 hours per week / Set your own schedule within hours of operation (Mon-Fri 8am to 7pm ET) / $12 per hour - As a Customer Service Rep you'll: Be the first point of contact for patients needing home healthcare services; Receive and respond to incoming calls from providers-referral sources-and-potential patients; Review patient history as necessary; Answer questions; Verify patient membership; Collect and enter clinical and demographic information into the client's patient portal; Help set appointments; Provide technical support as necessary...Hiring Fast >>
Responsibilities
- Handle patient inquiries
- Assist with scheduling
- Enter patient data into portal
Qualifications
- high school or equivalent
- customer service experience
- ability to work remotely
Required Skills
customer service
communication
data entry
problem solving
patients
Keywords
remote
customer service
healthcare
telecommute
contractor
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