Customer Service Representative [work from Home]
NexRep
Hastings, Nebraska, US
About the Role
[Customer Service / Remote] - Residents of NE / Independent Contractor / Full or Part Time / Available at least 20 hours per week / Set your own schedule within hours of operation (Mon-Fri 8am to 7pm ET) / $12 per hour - As a Customer Service Rep you'll: Be the first point of contact for patients needing home healthcare services; Receive and respond to incoming calls from providers-referral sources-and-potential patients; Review patient history as necessary; Answer questions; Verify patient membership; Collect and enter clinical and demographic information into the client's patient portal; Help set appointments; Provide technical support as necessary...Hiring Fast >>
Responsibilities
- Be the first point of contact for patients needing home healthcare services
- Receive and respond to incoming calls from providers-referral sources-and-potential patients
- Review patient history and collect demographic information into patient portal
Qualifications
- customer service
- communication
- problem-solving
Benefits
Flexible schedule
Remote work
Required Skills
active listening
data entry
phone support
verbal communication
customer empathy
Keywords
remote
customer service
healthcare
home care
receptionist
Interested in this role?
Apply now and take the next step in your career.