Customer Service Representative (flexible Hours + Immediate Hire)
Wegmans
Chestnut Hill, Massachusetts, US
About the Role
Schedule: Full time
Morning, Afternoon, Evening (Includes Weekends).
Age Requirement: Must be 18 years or older
At Wegmans, our Service Desk employees are ambassadors of incredible customer service. In this area, you’ll be on the front line of ensuring customer satisfaction by striving to answer questions, solve problems and assist in a variety of ways. With an outgoing personality, a desire to help others, and an ability to solve problems, you’ll guarantee each customer has a positive experience as they end their shopping trip at Wegmans!
Engage customers in friendly conversation while making eye contact and smiling
Proactively offer additional assistance or services and thank the customer for shopping at Wegmans
Paid time off (PTO) to help you balance your personal and work life
# Higher premium pay rates for working overtime, on Sundays, or on a recognized holiday
# Retirement plan with a 401(k) match
# A generous scholarship program to help employees meet their educational goals
# LiveWell Employee & Family program to support your emotional, work-life and financial wellness
Paid time off (PTO) to help you balance your personal and work life
# Higher premium pay rates for working overtime, on Sundays, or on a recognized holiday
# Retirement plan with a 401(k) match
# A generous scholarship program to help employees meet their educational goals
# LiveWell Employee & Family program to support your emotional, work-life and financial wellness
Responsibilities
- Greet customers and answer questions to ensure satisfaction
- Assist customers with needs and resolve issues at service desk
- Promote additional services and goodwill
Qualifications
- 6 months customer service experience (preferred)
- Excellent communication and problem-solving skills
- Able to work flexible hours including weekends
Benefits
Paid time off
401(k) with match
Required Skills
customer service
communication
problem solving
teamwork
problem resolution
Keywords
customer service
retail
service desk
Wegmans
flexible hours
Interested in this role?
Apply now and take the next step in your career.
