Customer Service Representative - Unifirst
UniFirst
Grand Rapids, Michigan, US
About the Role
UniFirst - - Responsibilities: Assist customers by answering questions related to accounts, procedures, and services by telephone or email; Provide excellent customer service to both customers and UniFirst personnel; Perform accounts receivable duties: calling on outstanding accounts, processing credits and exchanges, and resolving account conflicts through UniFirst's escalation process; Partner and provide administrative support to UniFirst's Sales Department; Perform basic data entry and other administrative duties
Responsibilities
- Assist customers by answering questions related to accounts, procedures, and services by telephone or email
- Provide administrative support to Sales Department
- Process credits and exchanges and resolve account conflicts
Qualifications
- Customer service
- Accounts receivable
- Data entry
Required Skills
communication
problem solving
data entry
multitasking
organization
Keywords
customer service
accounts receivable
data entry
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Job Overview
Date Posted
1 week ago
Location
Grand Rapids, Michigan, US
Job Type
Full-time
Work Mode
Onsite
Experience
Up to 3 years
Category
Customer support service, B2b support, Accounts receivable operations
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