Customer Service Representative
Suburban Propane
Big Pine Key, Florida, US
About the Role
Suburban Propane - - Responsibilities: Handle incoming calls and utilize a proactive sales approach with every customer interaction to uncover additional sales and service opportunities; Maintain an in-depth knowledge of Suburban Propane products and services, customer account and billing processes, new customer information, and various policies and procedures related to product delivery and service; Present a professional, confident and enthusiastic image to develop trusting relationships with all customers; Provide high levels of customer account management by properly setting up and maintaining account information and data; Process and coordinate Accounts Receivable, Collections and Accounts Payable functions and activities
Responsibilities
- Handle incoming calls and utilize a proactive sales approach with every customer interaction to uncover additional sales and service opportunities
- Maintain an in-depth knowledge of products and services, customer account and billing processes, policies and procedures
- Provide high levels of customer account management by properly setting up and maintaining account information and data
Qualifications
- 4-year degree not stated
- experience in customer service or sales preferred
- knowledge of billing and accounts receivable/ payable processes may be needed
Required Skills
customer service
sales
account management
billing knowledge
communication skills
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Job Overview
Date Posted
3 days ago
Location
Big Pine Key, Florida, US
Job Type
Full-time
Work Mode
Remote
Category
Customer service and support, Client relations, Sales oriented customer service
About the Company
S
Suburban Propane
