Customer Service Representative
SP Plus
Chicago, Illinois, US
About the Role
SP Plus - - Responsibilities: Ensures customers have a seamless parking experience and facilitates the expedient flow of traffic through the facility; Assists customers in making payment to fully automated revenue control equipment; Monitors parkers in pay-in lanes; Counts bank of revenue (if required) at beginning of shift to ensure starting total is correct; Resolves customer complaints independently or with the aid of a supervisor
Required Skills
customer service
problem solving
communication
cash handling
facility operations
Keywords
customer service
parking
payments
revenue control
complaints
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