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Customer Service Representative

Performance Food Group Carroll, Iowa, US

About the Role

Performance Food Group - - Responsibilities: Enters, deletes, or changes orders called in by customers, transportation, sales, or employees.; Enters, deletes, or changes credit pickup requests called in by customers, transportation, or sales.; Initiates credits requests (no pickup) called in by customers, transportation, or sales.; Researches and provides solutions to various problems and complaints as called in by customers, sales, and transportation.; Provides a wide range of support functions to sales, customers, transportation, and other FB staff.

Responsibilities

  • Enters, deletes, or changes orders called in by customers, transportation, sales, or employees.
  • Initiates credits requests (no pickup) called in by customers, transportation, or sales.
  • Researches and provides solutions to various problems and complaints as called in by customers, sales, and transportation.

Required Skills

order management customer support problem solving communication

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