Customer Service Representative (part-time)
Dayton Freight
Rockford, Illinois, US
About the Role
Dayton Freight - - Responsibilities: Assist customers with freight pickup requests, rate quotes or freight charges, hot shipments, shipment tracing and appointments or special requests; Assist the Service Center Manager and Account Managers, take and deliver messages; Provide assistance to Drivers; Prepare bills of lading and delivery receipts; Maintain excellent communication with external and internal customers as well as interline companies
Responsibilities
- Assist customers with freight pickup requests
- Prepare bills of lading and delivery receipts
- Maintain communication with customers and partners
Qualifications
- Customer service experience
- Freight/ logistics knowledge
- Communication skills
Required Skills
customer service
freight forwarding
bill of lading
communication
team collaboration
Keywords
customer service
logistics
freight
bills of lading
communication
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