Customer Service Representative | Offline Support
Spectrum
Riverview, Florida, US
About the Role
Spectrum - - Responsibilities: Contact customers to gather missing information; Resolve complex customer requests; Analyze audit or error reports; Complete offline and back office tasks such as customer mailings or call logs; Interact with customers and coworkers to ensure accuracy of information
Responsibilities
- Interact with customers and coworkers to ensure accuracy of information
- Resolve complex customer requests
- Complete offline and back office tasks such as customer mailings or call logs
Qualifications
- High school diploma or equivalent
- Excellent communication skills
- Experience in customer service
Required Skills
Customer service
Communication
Problem solving
Data entry
Audit/compliance
Keywords
customer service
offline support
CSRs
spectrum
call center
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Job Overview
Date Posted
2 weeks ago
Location
Riverview, Florida, US
Job Type
Full-time
Work Mode
Onsite
Salary
Up to $50,000
Experience
Up to 2 years
Category
Customer support service, Frontline service, Offline operations
About the Company
S
Spectrum
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